Refund Policy – Legal Notice

Your use of our website and all products and services available thereon are offered to you on your acceptance of these Terms of Use, our Privacy Policy, our Shop Policy, our Refund Policy and other notices posted on this website. Your use of this website, or of any products or services presented in any area of this website, indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy, our Shop Policy, our Refund Policy and other notices posted on this website. We suggest you print a copy of each of these documents for your records.

Our goal at ShambhalaTempleofLight.com is to ensure that you are totally satisfied with your shopping experience. In the event that something was damaged in transit we will replace it at no cost to the customer. If the item being returned was purchased as a special package or on sale, then a refund will be issued.

Your order was packed with great care and attention to detail. Any damages should be reported to and claimed immediately with the carrier as well as contacting us at info@shambhalatempleoflight.com. Wherever possible, please attach a picture of the damage for your records.

NOTE: All returns must be processed “in person” at Shambhala Temple of Light, 10330 Yonge Street, Richmond Hill, ON, L4C 5N1, Canada.

If you would like to make a special request, please email info@shambhalatempleoflight.com with your order number and the item(s) that you would like to discuss. One of our customer care team members will reach out to you as soon as possible with the next steps.